Question 1

What is idolLiveAudio?

Accepted Answer

idolLiveAudio is built for singers and livestream creators who need one focused screen for microphone input, music playback, VST3 vocal chains, presets, song catalog, recording, and routing to tools such as OBS or TikTok Studio.

Question 2

Who is idolLiveAudio for?

Accepted Answer

idolLiveAudio is designed for people who sing live on TikTok, Facebook, YouTube, or similar platforms, and for producers who prepare vocal presets or catalog beats for the community.

Question 3

How is idolLiveAudio different from a DAW, Voicemeeter, or OBS plugin?

Accepted Answer

idolLiveAudio sits between those tools: it hosts VST3 plugins, manages vocal chains and presets, plays music, recalls song metadata, records sessions, and routes audio for live performance.

Question 4

Does idolLiveAudio replace Auto-Tune, Waves Tune, or other vocal plugins?

Accepted Answer

You still need to install and own the plugins used by your presets. idolLiveAudio provides the workflow and host environment around those plugins.

Question 5

Can beginners use idolLiveAudio?

Accepted Answer

Beginners can start with presets, clear mic/music controls, Quick Preset, Catalog Beats, and helper tools such as Voicemeeter Auto Config, while still learning core audio concepts over time.

Question 6

Which operating systems are supported?

Accepted Answer

The current desktop release targets Windows 10 64-bit and Windows 11 64-bit. macOS, Linux, Android, and iOS are not primary desktop targets at this stage.

Question 7

What are the minimum system requirements?

Accepted Answer

For low-latency live vocal work with several plugins, a stronger CPU, 16 GB RAM, SSD storage, and a proper ASIO driver are recommended.

Question 8

When does the 7-day trial start?

Accepted Answer

Downloading the installer does not start the trial. The trial is managed through the user account and device activation system.

Question 9

Do I need a payment card for the trial?

Accepted Answer

When the trial expires, you can purchase or renew a license manually. The system does not charge you automatically without a checkout action.

Question 10

Why can Windows SmartScreen show a warning?

Accepted Answer

Only install files downloaded from idolliveaudio.com and verify publisher/checksum information when available.

Question 11

How do I verify the official installer?

Accepted Answer

Avoid running installers received from unknown links, social messages, or unofficial mirrors.

Question 12

Does the app need WebView2, drivers, or extra folders?

Accepted Answer

The installer/app will guide you when WebView2 or a required audio component is missing. App data, preset, cache, and configuration folders are created automatically.

Question 13

Why is login required?

Accepted Answer

idolLiveAudio uses account login to validate access, sync My Playlist/My Presets, manage device activation, and provide support information.

Question 14

Can I sign in with Google?

Accepted Answer

A Google account can be linked to your email identity. You may create a password later if email/password login is enabled for your account.

Question 15

What if I forget my password?

Accepted Answer

The system sends a password reset link to your email address if the account exists and email delivery is configured.

Question 16

How many computers can one account use?

Accepted Answer

Admin and Producer roles may have different access rules, but paid User licensing is currently designed for one activated device.

Question 17

Do Producers or Admins need to buy a license?

Accepted Answer

Normal User accounts use trial first, then need an active license after the trial period.

Question 18

What happens if I change computer or reinstall Windows?

Accepted Answer

A device reset releases the previous hardware ID so the account can activate on the new Windows installation or computer.

Question 19

How much does idolLiveAudio cost?

Accepted Answer

The license unlocks idolLiveAudio for one device for one year after the trial period.

Question 20

What does the 1-year license include?

Accepted Answer

The license covers the idolLiveAudio application workflow. Third-party VST plugins are not included unless clearly stated by a preset or promotion.

Question 21

How many devices are included?

Accepted Answer

Device management is tied to the account and hardware ID to prevent license abuse.

Question 22

How is the license activated after payment?

Accepted Answer

Online gateways can activate automatically after confirmation. Manual bank transfer requires admin approval after reconciliation.

Question 23

Which payment methods are supported?

Accepted Answer

Available payment methods are shown during checkout based on current system configuration.

Question 24

How long does manual transfer approval take?

Accepted Answer

Transfer the exact amount and include the short order note so the admin can match your payment quickly.

Question 25

Is refund available?

Accepted Answer

Please review the Refund Policy page before purchasing, especially for digital license activation and support cases.

Question 26

Can I get an invoice or payment document?

Accepted Answer

Contact support if you need a specific receipt, invoice, or confirmation document.

Question 27

How does idolLiveAudio receive mic and music audio?

Accepted Answer

The app can use selected audio devices, ASIO channels, player audio, and configured routing for live workflow.

Question 28

Do I need Voicemeeter?

Accepted Answer

Users with a direct audio interface workflow may not need Voicemeeter.

Question 29

What does Voicemeeter Auto Config do?

Accepted Answer

The tool can generate/load routing settings and help map vocal, music, and output channels for common livestream setups.

Question 30

Where do OBS or TikTok Studio receive audio from?

Accepted Answer

With Voicemeeter, this is usually a virtual output such as Voicemeeter Output/B1 depending on setup.

Question 31

Does idolLiveAudio support ASIO soundcards?

Accepted Answer

A native ASIO driver from the audio interface manufacturer is usually best for stable low-latency performance.

Question 32

What affects latency?

Accepted Answer

Lower buffers reduce latency but require more CPU stability. Heavy plugin chains can increase latency or CPU usage.

Question 33

What is Catalog Beats?

Accepted Answer

It helps users find songs faster, save favorites, and prepare vocal tuning information before singing live.

Question 34

What is My Song in the app?

Accepted Answer

It can use local cache and server catalog data so repeated searches are faster.

Question 35

How is My Playlist different from Catalog cache?

Accepted Answer

Playlist follows your account, while cache is a local performance helper on the computer.

Question 36

Why can one song have Male, Female, or Duet versions?

Accepted Answer

Catalog can store multiple versions so users can pick a song tone that fits the singer.

Question 37

What is Key/Scale used for?

Accepted Answer

When Catalog metadata is available, idolLiveAudio can use it to help prepare Auto-Tune, Waves Tune, or related detection workflow.

Question 38

What does the AI label beside Key/Scale mean?

Accepted Answer

AI-assisted metadata should be reviewed by the user if accuracy is important for a live session.

Question 39

What should I do if AI Key/Scale is not accurate?

Accepted Answer

idolLiveAudio can warn you when AI-assisted metadata is used so you can verify before going live.

Question 40

Can I save favorite songs to my account?

Accepted Answer

My Playlist is synced with your account and can be loaded by the app.

Question 41

What is iLA AutoKey-AI??

Accepted Answer

iLA AutoKey-AI? is not a separate downloadable product. It supports idolLiveAudio by helping prepare missing Key/Scale metadata.

Question 42

Can I download iLA AutoKey-AI? separately?

Accepted Answer

Users interact with AI-assisted results through idolLiveAudio and Catalog only.

Question 43

Where is AI used in the system?

Accepted Answer

Catalog remains the primary source. AI helps fill missing metadata and marks the result clearly.

Question 44

Does AI interfere while I am singing live?

Accepted Answer

If a song uses AI-assisted Key/Scale, idolLiveAudio can warn you and help open Auto-Key or Key Detector for review.

Question 45

What data is the AI model trained on?

Accepted Answer

iLA Soft prepared the model around a large Vietnamese song dataset to improve usefulness for local catalog workflows.

Question 46

What accuracy is expected for Vietnamese beats?

Accepted Answer

Even strong AI suggestions can be wrong, so Key/Scale marked as AI should be treated as assisted metadata.

Question 47

Why should I recheck with Auto-Key or Key Detector?

Accepted Answer

Rechecking avoids wrong tuning before a live performance, especially when the source beat has unusual harmony or modulation.

Question 48

What is Preset Store?

Accepted Answer

Store presets can include vocal chain metadata and .ilapreset packages for supported workflows.

Question 49

What is inside a .ilapreset file?

Accepted Answer

The package format keeps session/preset metadata and required plugin states in one portable file.

Question 50

How do I claim a free preset?

Accepted Answer

After claiming, it can appear in My Presets and be synced for use in idolLiveAudio.

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